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Managing at UF: The Supervisory Challenge

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Managing at UF: The Supervisory Challenge is designed to provide University of Florida leaders with meaningful information about the knowledge, skills, and behaviors necessary for being an effective manager in our diverse university environment.

While you will find course listings and descriptions below, you can learn more about this series by visiting the Leadership@UF website.

Required Courses

SCS010 HR 101: A Practical Guide to Fair and Legal Supervision

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Instructors: Kevin Clarke, Keisha Jones

Explore the legal side of supervisory decision-making by examining how federal laws affect employment decisions, what you can and can’t ask applicants and employees and UF policies and procedures.


SCS014 Communication for Managers

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Instructor: Irma Alvarez

Communication is consistently identified as one of the most important tasks of a manager. In this session, we will identify key issues, challenges and strategies to help managers communicate effectively with team members. Topics covered will include:

  • Focal points of communication and communication breakdown for managers
  • Tools for influencing and knowing when to use them
  • Making communication adjustments based on an employee’s preferences

SCS020 Coaching for Success

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Instructor: Bob Parks

This workshop combines group discussion, case study reviews and other activities to introduce ideas and techniques that can help you become a more effective coaching manager. This is a great core course for supervisors who want to learn the basics of leadership skills in order to encourage and guide their employees toward accomplishing goals in the work environment.


SCS025 Accountability in the Workplace: A Manager’s Guide to Creating Accountability and High Performance

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Instructor: Tricia Bachus

Participants in “Accountability in the Workplace: A Manager’s Guide to High Standards, Great Results” will define “accountability” as a leadership competency and explore ways to incorporate accountability in their interactions with employees. The overall objective of the workshop is to identify ways to positively impact performance and work culture to get great results.


SCS030 Power of Feedback

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Instructor: Courtney Moon

Learn how to deliver effective feedback about job performance and work-related behavior. You’ll also review how to formalize your feedback using UF’s staff appraisal process, including how to conduct the appraisal interview.


SCS035 Emotional Intelligence: Leveraging Emotional Intelligence for Effective Leadership

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Instructor: Tricia Bachus

In “Emotional Intelligence–Leveraging Emotional Intelligence for Effective Leadership,” participants will define “Emotional Intelligence” (EI) as a leadership and management competency, building upon a model for emotional and social competency. At the end of this session, participants will be able to identify how emotional intelligence affects leadership and will have generated ideas and “next steps” to leverage their emotional intelligence in the workplace for heightened leadership success.


SCS040 Interviewing and Hiring

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Instructor: John Sun

Using group participation, interactive exercises and a video presentation, “The Right Person for the Right Job” will show you how to take the guesswork out of hiring so that you can hire not just “an” employee, but “the right” employee. Get tips on screening and interviewing plus ways to make a good job/person match.


SCS045 Thinking Strategically: Using Purpose, Vision and Goals to Get Results

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Instructor: Bob Parks

“Thinking Strategically: Using Vision, Purpose and Goals to Get Results” is a workshop for managers who want to learn ways to think more strategically in order to achieve team goals. During this session, participants will learn about the importance of having and articulating a clear vision and purpose for the team. Additionally, participants will learn a goal setting strategy that can help ensure the team identifies and works on the right goals that align with team and organizational vision and purpose.


SCS055 Inspiring Trust: Being an Example, Setting a Standard

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Instructor: Bob Parks

The focus of this workshop is on the role of the leader in setting a personal example. Emphasis will be on the leadership competencies of “role model,” “integrity,” and “humility.” At the end of this session, participants will be able to identify the key aspects of integrity and humility and have generated ideas and action items to cultivate these aspects of effective leadership.


SCS100 What to Do First When Everything Is Important: Planning, Priorities and Delegation

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Instructor: Scott Blades

Attend this session and learn the basic ways to use your time wisely, the difference between importance and urgency and the benefits of delegation.


Electives

GET240 Inclusive Leadership

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Instructor: Bob Parks

We know that leaders have a significant impact on creating a culture of inclusiveness within a team or department. In this session, we will explore the foundational elements of inclusive leadership. What does it look like? How does the leader cultivate her or his own inclusiveness and, even more important, create a team environment where the contributions of all members are valued and nurtured?


SCS015 The New Manager

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Instructor: Scott Blades

Being a new manager has its challenges—whether it’s a result of being new to a work unit, shifting from peer to supervisor, or just being new to management in general. Attend this workshop to learn how to manage that transition successfully. The workshop also will provide a useful framework for establishing your role as a UF manager, including tips on how to avoid common mistakes.


SCS060 Relationship Strategies

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Instructors: Ronda Mitchell, Sarah Hanson

Would you like to substantially increase your ability to communicate with other people? Can you imagine the ways this might benefit you in your career, your day-to-day dealings with people, and in your personal relationships? “Relationship Strategies” assembles a number of simple tools that can be easily applied to improve both business and interpersonal relationships. This workshop offers guidelines for understanding and adjusting to the differences in people, through observation of their behavior. The tools presented here will enable you to see yourself and your world through someone else’s eyes — and that can go a long way toward increasing communication effectiveness!


SCS065 Cultivating Judgment: Critical Thinking Skills for Complex Work Environments

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Instructor: Irma Alvarez

Things change rapidly and continually at work which requires us to address unanticipated, uncertain, time-pressured and complex problems and decisions. In this session we will consider how critical thinking, along with self-awareness and understanding of the mental shortcuts we often, and unknowingly, take can be integrated into a process to help cultivate good judgment.


SCS075 Leading a Team

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Instructor: Tricia Bachus

Effective managers create and cultivate collaboration and teamwork in order for their unit to reach its full potential. In this session, we will discuss tactics managers can use to build a collaborative team. Specifically, we will look at team development from a manager perspective and how to facilitate decisions that everyone can commit to by building consensus.


SCS080 Making Meetings Work

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Instructor: Irma Alvarez

How many meetings have you attended or conducted that just seemed like wasted time? Well, no more! Attend this workshop to learn techniques for planning and facilitating effective meetings. This workshop counts as an elective in the Supervisory Challenge certificate program.


SCS085 Leading with Courage: Dealing with Conflict, Bullies, and Difficult Conversations

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Instructor: Tricia Bachus

What is courage? Why is it important for us, as leaders, to have courage—and also to encourage it in others? Everyday courageous acts are significant. When demonstrated by leadership, they have a profound effect on the organization. Participants in “Leading with Courage: Dealing with Conflict, Bullies, and Difficult Conversations” will explore the concept of courage and how it relates to leadership competencies of “communication” and “resolve.” The session will focus, in particular, on dilemmas of courage that are related to the workplace and how we, as effective leaders, can leverage courage to create productive and healthy work environments.


SCS200 From Manager to Motivator

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This workshop helps supervisors focus on what really matters when it comes to employee motivation. Participants will learn to communicate in a way that builds committed, self-confident employees; focus on what really motivates people; and reward employees in effective ways.


SCS300 Mastering the Challenge of Managing Employees

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Instructor: Kevin Clarke

Difficult employees take up a lot of their supervisors’ time and can create serious morale problems within departments. Supervisors who need to analyze and manage problem employees will learn how to get the workplace back on track to productivity.