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Thrive@UF

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UF Training and Organizational Development is committed to your personal and professional development. This general category of training includes a broad range of workshops designed with the UF employee in mind. Taught by UF Training and Organizational Development instructors as well as subject matter experts from across campus, you’ll be sure to find a useful workshop here.


Required Courses

TRV010 Transforming Conflict

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Instructor: Irma Alvarez

Conflict is part of our daily lives and can undermine our success unless we get better at using it effectively. As surprising as this might sound, we want conflict in the workplace; but it has to be the right kind of conflict. In this class you will learn how to build your conflict competence and transform conflict for improving decision-making, problem-solving and relationship-building at work.


TRV020 Developing Your Emotional Intelligence for Workplace Effectiveness

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Instructors: Gwynn Cadwallader, Nikki Lyons

Interacting with people is a large part of our jobs and how we use our emotions and react to others affects our performance. Explore ways to understand your own emotions and how to perceive the emotions of others. Find ways to strengthen relationships, build networks and find common ground. Generate ideas and “next steps” for leveraging your emotional intelligence in the workplace for improved effectiveness.


TRV030 The Multitasking Mirage: Find Your Focus, Flow, and Finish Line

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Instructor: Scott Blades

The research is overwhelming—our brains aren’t built for multitasking. When we constantly juggle various cognitive tasks, we experience decreased productivity, impaired cognitive ability, increased stress, and diminished creativity—all of which reduce us to fractions of the effective professionals we are capable of being. Many professionals surrender to a frantic and unfocused workstyle out of the belief that there is no other way. The modern-day workplace simply demands us to function in this manner, right? Wrong.


GET245 Conversations for a Culture of Inclusion

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Instructors: Irma Alvarez, Gwynn Cadwallader

Do you engage with your colleagues in a way that brings out their best? Does your team collaborate in a way that combines the unique talents and abilities of each member to achieve big goals? In this discussion-based course, you will discover specific inclusive behaviors and strategies proven to increase engagement, innovation, and productivity in the workplace. Participants will recognize unconscious behaviors that derail a team’s full potential and practice strategies to create a respectful culture that optimizes performance and produces great results. Embark on a shared journey with Gators Together!


TRV040 Embracing the Growth Mindset

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Instructor: Courtney Moon

Explore how a Growth Mindset can encourage continuous improvement and innovation. This perspective can free people to think creatively and hold themselves accountable for their results. Experience a life-changing way of tackling work-related problems.

In this session, we’ll:

  • Define the growth and fixed mindset
  • Identify why and how we learn from failure
  • Discuss strategies for cultivating a growth mindset

TRV050 Create Presentation Visuals Worthy of the TED Stage

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Instructor: Scott Blades

Imagine you are giving the best presentation of your career. Your verbal delivery is captivating and masterfully choreographed with slide visuals and props that are attention grabbing, easy to understand, and even moving. This is what it means to use presentation visuals in a way that is “worthy of the TED stage.” In this course, participants will learn about the common mistakes presenters make with their presentation visuals, gain insights into the way the human brain best processes information while experiencing a presentation, leverage visual techniques for making your content resonate and stick, use next-level techniques to plan a visual presentation, analyze examples from some of the world’s best presenters, and apply key design principles. This course is helpful for both novice and even highly seasoned presenters. Participants are encouraged to bring a laptop to this session to engage in hands-on design work activities in small groups.


GET060 Take Charge of Change

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Instructor: Courtney Moon

Change happens. It is a real, concrete, often stressful fact of life. Do you ever wish that change would go away–or at least slow down? If so, this class is for you. During this course, participants will:

  • Examine the initial normal reactions to change.
  • Explore ways to overcome resistance to change
  • Prepare a personal plan–including emphasis on personal resilience

Change is inevitable; long-term misery is optional!


BCC020 Now Hear This: Listening, Comprehending, Communicating

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Instructor: Kenya Williams

Did you know that as much as 40% of the average workday is spent listening to others? That’s close to half of your day! Isn’t it time, therefore, to stop and make sure you’re using your time to its greatest advantage? Take a few moments and ask yourself: Are you an effective listener? How often do you assess your listening skills? Could you improve? That’s where “Now Hear This” can help. In this workshop, we’ll:

  • Define “listening” and how it impacts your work.
  • Recognize and deal with the barriers between listener and speaker.
  • Practice good listening techniques and identify ways to make them work for you.

Effective communication does not happen by chance; it requires practice and good technique.


BCC010 Communication Confidence

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Instructor: Ronda Mitchell

Most of us think we’re good communicators. Listening and talking are things we engage in all the time, so we assume we do it well. Unfortunately, that’s often not the case. Attend “Communication Confidence” to learn a number of skills and tools to improve the way you communicate with others. Behind these skills are these fundamental concepts:

  • We all can be better communicators
  • By understanding what makes communicating difficult, we can improve
  • By using certain tools and skills, we can counteract the difficulties

GET050 Achieving Results

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Instructor: Courtney Moon

This session focuses on a key workplace skill: identifying and achieving the desired results of your work. In this session, you will learn to:

  • Identify clearly what you want and define your priorities
  • Explore methods for persisting in the face of challenges
  • Create goals that are clear and compelling
  • Develop a strategy that leads to accomplishment of your goals

Electives

CCA010 Quality Customer Service

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Instructor: Ronda Mitchell

We all have customers. The question is “Do we serve them well?” In this workshop, participants will identify customer expectations, review assertive communication as a key component of quality customer service, and discuss common customer service interactions and how to improve them.


CCA030 We’ve Got Your Number

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Instructor: Kenya Williams

What do you do when you don’t know how to answer a question? How do you handle an irate person cursing at you on the phone? Providing quality customer service can be challenging. Although your primary role may not be answering the telephone, we all have customers who rely on us to be their guide within our organization. This workshop is designed to give you the scoop on how to talk and listen on the phone.


SCS060 Relationship Strategies

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Instructors: Ronda Mitchell, Sarah Hanson

Would you like to substantially increase your ability to communicate with other people? Can you imagine the ways this might benefit you in your career, your day-to-day dealings with people, and in your personal relationships? “Relationship Strategies” assembles a number of simple tools that can be easily applied to improve both business and interpersonal relationships. This workshop offers guidelines for understanding and adjusting to the differences in people, through observation of their behavior. The tools presented here will enable you to see yourself and your world through someone else’s eyes—and that can go a long way toward increasing communication effectiveness!


PMA010 Project Management

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Instructor: Jenny Seitz

Project management, whether aimed at improving service or solving major organizational problems, requires a different set of management skills than those needed to oversee routine operations. Project management involves leading a diverse group of employees who are working in an environment that is highly dependent upon planning, limited by budget and scheduling controls, and subject to constant progress evaluations. You can make project management a positive work experience through understanding project functions from start to finish.


SCS080 Making Meetings Work

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Instructor: Irma Alvarez

How many meetings have you attended or conducted where they just seemed like wasted time? Well, no more! Attend this workshop to learn techniques for planning and facilitating effective meetings.


BCC030 Communicate Assertively

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Instructors: Shay Potts, Nikki Lyons

Assertiveness is a skill you can acquire, not a personality trait that some people are born with and others are not. When we communicate assertively, we express our feelings, thoughts, and wishes–standing up for our legitimate rights without violating the rights of others. In this workshop, you’ll learn to: Distinguish between assertive, aggressive, and non-assertive (or passive) behaviors. Include the three parts of an assertive message in your communication approach. Listen assertively by concentrating your attention on the other person. Respond appropriately to criticism Building on the topics discussed in “Communication Confidence,” this workshop highlights communication skills that are essential in many day-to-day situations. Improve your relationships and personal effectiveness at work and at home: Attend “Communicate Assertively!”


BCC040 Power Writing

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Instructor: Holly Sprinkle

Make your writing fast, fun, and fabulous! Come to Power Writing and learn how to design power-packed documents that your readers will actually enjoy. In this class we will focus on preparing professional business documents discuss, including a review of grammar, tone, stressing the positive, saying “no” gently, and doing a little more than you need to in order to get your message across. You will learn to:

  • Define your purpose
  • Target your reader
  • Reduce writer’s block
  • Organize your writing
  • Eliminate “clutter”
  • Edit for accuracy and grammatical correctness

BCC050 Punctuation Power

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Instructor: Holly Sprinkle

If a commonsense approach to punctuation is what you need, then our “Punctuation Power” may be right for you! In this fast-paced program, you’ll review concepts associated with punctuation that you may put to use in everyday writing situations. The workshop covers how to use commas, semicolons, colons, and dashes correctly.


BCC060 Email Effectiveness

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Instructor: Kenya Williams

Do you control your email or does your email control you? Most of us spend a good part of our day using this powerful medium. Yet, navigating through threads, jargon and acronyms sometimes leads to some nasty flames! Attend this interactive session to learn how to make the most of your electronic mail.


BCC070 Grammar Game

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Instructor: Holly Sprinkle

Can business grammar be fun? Absolutely. This fast-paced and interactive class is designed to help you catch common grammar mistakes that can hurt your professional image and your credibility. During this course, participants will explore those essential grammar rules that every professional must know such as:

  • Subject/verb agreement
  • Who vs. whom; me vs. myself (You’ll never be confused again! )
  • How to correct writing without changing the meaning
  • If you would like to strengthen your writing skills (and have fun in the process), this class is for you!

SCS090 Powerful Public Speaking

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Instructor: Irma Alvarez

Have you ever been in a meeting or making a presentation and wished you had prepared more fully? Has stage fright ever had an impact on your effectiveness? This program can help! Attend this program and learn how to:

  • Reduce stage fright
  • Deliver with professionalism.
  • Apply the basics of public speaking by focusing on situation, purpose, audience, and methods.

GET070 7 Habits Introductory Workshop

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Instructor: Courtney Moon

We are pleased to offer The 7 Habits of Highly Effective People Introductory Workshop for Associates. This one-day session taught by a Covey-certified instructor represents a remarkable opportunity to learn, to share and to grow. Many people who attend this training describe the experience as the beginning of a lifetime journey. In The 7 Habits of Highly Effective People Introductory Workshop for Associates, participants learn how to: take initiative, balance key priorities, improve interpersonal communication, leverage creative collaboration and apply principles for achieving a balanced life. This is a fast-paced, interactive, fun workshop designed to improve your effectiveness in work and life. A $300 value, this workshop is provided to University of Florida employees for $100. Space is very limited and is available on a first come first served basis. An invoice will be sent to registered participants prior to the session. Participants needing to cancel their attendance must do so at least one week prior to the session to avoid being charged for the workshop.


GET080 Attitude: Radiating Possibility

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Instructor: Ronda Mitchell

Transform old attitudes of negativity and doubt to new attitudes of courage and possibility! Attend “Attitude: Radiating Possibility!” This program features the work of Ben Zander, world-famous conductor of the Boston Philharmonic Orchestra. Together with his partner, Rosamund, Ben instills his values of coaching employees by talking about enriching lives with enthusiastic participation and defeating fears with boundless courage. Key learning points include:

  • Sit in the front row of your life. Participate!
  • When you make a mistake say: “How Fascinating!”
  • Quiet the voice in your head that says, “I can’t do it.”
  • Live in radiating possibility.
  • Invent a new game: “I am a contribution.”

GET255 Giving and Receiving Feedback

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Instructor: Courtney Moon

Does the thought of giving someone candid feedback back make you uncomfortable? Is being on the receiving end of feedback something you dread? Whether you are the giver or the receiver, feedback is NOT an easy thing to do! Learn how to deliver direct and caring feedback, discuss ways to seek input and feedback from others, and practice strategies for responding to feedback without being defensive.


PRO301 UF 101

Available as an on-demand online course through myTraining

This interactive session is designed to increase institutional awareness so that employees may be more effective in their jobs as they navigate the complexities of our large university and serve as resources for others. This workshop reviews UF’s overall organizational structure, its managerial structure, and other relevant university relationships.


Wellness Wednesday Offerings

Boost: Transform Your Energy

Morgan Papworth, M.S., CHES, NASM-CPT, Wellness Coordinator, GatorCare Gainesville

Available online

Most of us spend more time recharging our phones than recharging ourselves. We are working harder and longer but refueling our brains, bodies and spirits with less and less. This presentation will outline an energy management solution, based on intentional work breaks, to transform the way you work and boost your energy levels all day long.