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Accountability

Team/Individual Behaviors

Teamwork Accountability

  • Team members give and receive feedback to improve results
  • Team members accomplish assigned work in a timely manner that meets expectations and objectives
  • Team members communicate challenges that impede achieving results and provides solutions for getting positive results
  • Team members can count on each other to keep their word and follow-through on tasks
  • Team members learn from mistakes without assigning blame in an effort to foster continuous learning

Team Leader Behaviors

  • Team leader sets clear expectations that are understood by all team members
  • Team leader encourages and facilitates learning and growth and provides opportunities for the team to take appropriate risks to move beyond their comfort zone and take ownership of results
  • Team leader leads by example by helping out when needed and making sure team members have the appropriate resources

Courses

SCS025:  Accountability in the Workplace

For Team Leaders

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Participants in “Accountability in the Workplace: A Manager’s Guide to High Standards, Great Results” will define “accountability” as a leadership competency and explore ways to incorporate accountability in their interactions with employees. The overall objective of the workshop is to identify ways to positively impact performance and work culture to get great results.


SCS065: Cultivating Judgment: Critical Thinking Skills for Complex Work Environments

For Team Members/Team Leaders

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Things change rapidly and continually at work which requires us to address unanticipated, uncertain, time-pressured and complex problems and decisions. In this session we will consider how critical thinking, along with self-awareness and understanding of the mental shortcuts we often, and unknowingly, take can be integrated into a process to help cultivate good judgment.


SCS080: Making Meetings Work

For Team Members/Team Leaders

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How many meetings have you attended or conducted that just seemed like wasted time? Well, no more! Attend this workshop to learn techniques for planning and facilitating effective meetings. This workshop counts as an elective in the Supervisory Challenge certificate program.


GET255: Giving and Receiving Feedback

For Team Members/Team Leaders

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Does the thought of giving someone candid feedback back make you uncomfortable? Is being on the receiving end of feedback something you dread? Whether you are the giver or the receiver, feedback is NOT an easy thing to do! Learn how to deliver direct and caring feedback, discuss ways to seek input and feedback from others, and practice strategies for responding to feedback without being defensive.


SCS050: Achieving Results

For Team Members/Team Leaders

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This session focuses on a key workplace skill — identifying and achieving the desired results of your work. In this session, you will learn to:

  • Identify clearly what you want and define your priorities
  • Explore methods for persisting in the face of challenges
  • Create goals that are clear and compelling
  • Develop a strategy that leads to accomplishment of your goals

TRV012: Influence: Leveraging Relationships for Change

For Team Members/Team Leaders

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No matter where someone’s role lies in an organizational chart, every person has the capacity to influence others around them. Every person can wield the power of influence to make change if they understand how influence works. In this course, you will learn what influence is along with what it is not, which builds into an understanding of how to apply your influence in many different settings. In other words, you will be able to use concepts of influence to create positive change in your environment.


Resources